background image

Department Policies

Payment Policy
It is expected that all fees are paid in full at the time of program/class registration or facility reservation.  A waiver must also be signed when registering for an event or reserving one of the facilities through City of New London Parks and Recreation Department.

Refunds/Credit Policy

·         Classes - Full refunds will be given for programs that are cancelled due to not meeting the required minimum to
                          enrollment, which varies from class to class.  You would be notified by the department if this occurs.
                         -If you choose not to participate a $5.00 fee will be claimed.  No refund will be given after the second class
                          of the program.

·         Rentals – Fees are non-refundable unless authorized by the Director.  Dates can be switched or fees can be credited
           to the renters account.

Fees – Resident vs Nonresident 

A resident is any person who lives within the Corporate City Limits of New London.  This is not to be confused with being part of the New London Area School District or having a New London mailing address.  City, school and mail delivery boundaries are not the same.  An example is that city residents will have a street address where as a nonresident’s address will typically begin with a letter (N, S, E, W), even though they may have a New London Zip Code for their address.

The City of New London residents may receive a discount with some programs, events and facility reservations.

We do have a Resident “Membership” available for those nonresidents that find they utilize the City of New London Parks & Recreations Services for an annual fee.  This allows you to receive services provided at a resident rate.

Reservation Guidelines

Reservations are open to the public each year on a first come, first serve basis up to 365 days prior to the date of your event for use of the Park Shelters and Washington Center Rooms.  Fees are due at registration.  Keys are required for some facilities and can be checked out during the week prior to the scheduled event during regular business hours.

Ball diamonds for practice can be booked up to 14 days in advance and should be booked 1 day in advance.  

Washington Center Gym can be booked 30 days in advance and should be booked 1 day in advance with considerat5ion of department office hours and acquiring the key.

Reservations online

Lost and Found

The Department is not responsible for personal items.  If you may have forgotten or possibly misplaced an item please contact our office during regular business hours.  It may have been turned in by another who may have found it.  Items of value are generally handed into the New London Police Department and you may be directed to contact them through a nonemergency number.

Inclement Weather
The staff will attempt to contact registered participants when weather poses to interfere with scheduled programs(s) by phone, e-mail or test.  To find out if a class has been cancelled due to weather call 920-982-8521 or check our Facebook page at

Alcohol in City Parks & Facilities
You are more than welcome to have beer or alcohol at any of our rentable shelters but you cannot sell it without a permit.  No person shall possess intoxicating liquors or fermented malt beverages in Taft Park, Mini Park, Old City Hall Square, St. John’s Park or Bernegger River Walk.

Dogs in City Parks & Trails
Dogs must be leashed at all time and under the control of its handler (except when within the fenced area at the NL Jaycees Dog Park).  Cleaning up of animal litter is required.  Some parks have a station where bags and collection bin are available.Park Rec Logo